How I Work
How I work — and how I'm paid.
I think you should know exactly how this works before we start. No fine print, no surprises — here's the whole thing.
My help is free to you.
A community pays me a fee only if your family chooses to move in. You never pay me — not for a call, not for a tour, not for the work after.
That fee doesn't drive my advice.
I recommend the communities that fit your loved one — not the ones that would pay me most. If a place that's right for your family pays me less, that's still the recommendation.
My list isn't every community in Atlanta.
It's the handful I've personally walked and would trust for your family. If I leave one out that you've heard about, I'll tell you what I know and why it isn't on my list.
You're never locked in.
You can stop working with me anytime, for any reason. No contract on your side, no questions, no follow-up pressure.
Georgia recently passed a law requiring every senior-living placement agency to disclose these things to families. I'm glad — it's how I work anyway. What the law means for families →
How I'm different
The questions you should ask any senior placement advisor.
Not just me. Whoever you're considering, these are fair things to ask. Here's how I'd answer — and what a typical national referral service usually looks like.
Question
Who pays
Memory Care Connections
The community pays me; you never do — and I tell you up front.
Typical national service
Paid by communities, often without clear disclosure to the family.
Question
Your options
Memory Care Connections
The few I've personally walked that fit your loved one.
Typical national service
A long list, or only communities that pay to be in the network.
Question
Focus
Memory Care Connections
Memory care and Alzheimer's placement only.
Typical national service
All senior living. Generalist coverage.
Question
Local knowledge
Memory Care Connections
I've toured the North Atlanta communities I recommend.
Typical national service
National call center, often out of state.
Question
Who you work with
Memory Care Connections
Me, start to finish.
Typical national service
Whoever's assigned that day. Often a rotating bench.
Question
After the list
Memory Care Connections
I tour with you and stay after move-in.
Typical national service
A list, then a handoff.
Question
Your contact info
Memory Care Connections
Stays with me. I don't sell it or blast it out.
Typical national service
Shared across the network or sold to communities as a lead.
Question
Walking away
Memory Care Connections
Stop anytime, no pressure.
Typical national service
Varies. Read the fine print.
Questions before we start?
Ask me anything. I'd rather answer a hard question now than have you wonder later.
Reach out to Amy